Login Problems

Recently Reported Issues


There have been some recently reported issues with the new Firefox update which automatically changes the link to include https:// in front of the website address if a https:// page has been accessed previously. This is a universal issue that affects all websites visited on this version of Firefox.

If you are having trouble accessing the members login box, simply delete the “s” from the address link or click on the British Wheel of Yoga icon which will automatically direct to the non https:// page where you will be able to access the login box successfully.

If you continue to have problems logging in, please contact Central Office with details on which browser you are using and which version number. This can usually be found by going to the Help tab on the tool bar followed by About…

Invalid Password

If you are logging in to the Members Area for the first time, you will need to enter your home post code as the password. Once you have logged in successfully you will then be asked to change this to a password of your choice.

If you have previously logged in and your password is not being recognised first check that you are not using your Regional Website details as these will not be recognised on the National Website. If you are still unable to access, click on the Forgotten Your Password link. You will then be asked to enter the registered email address (this is the email address you were asked to provide the first time you logged in). A copy of your password will then be sent to that address.

The membership number you have entered is not valid

Check your membership number is being entered in the correct format "BWY-0000000".

If you were previously a member with a membership format "year/county/number/type" (11/LIN/00000/M) then this will also allow you to enter the members area when entered in this format.

If you are unsure of your membership number, please call Central Office on 01529 306 851.

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Contact the BWY

British Wheel of Yoga,

25 Jermyn Street,

Sleaford,

Lincolnshire,

NG34 7RU

 

Telephone

01529 306851

 

Email

office@bwy.org.uk

BWY Online Shop

BWY Online Shop